Privacy Policy

About Your Privacy and This Privacy Policy

Your privacy is extremely important to us. We are constantly putting a great deal of thought, effort, tools, resources and procedures in place in order to protect and safeguard your privacy. This document is our “Privacy Policy” and it contains details on issues related to your privacy when using our services. It is intended to inform you of our policies, procedures and practices regarding the collection, use and disclosure of any information that you provide through the Software.

The Privacy Policy is part of our Terms and Conditions which can be found in our website or in our application for Mobile Phones. The terms in the Privacy Policy (such as, but not limited to, “we”, “our”, “us”, “Software”, etc.) have the same meaning as in our Terms and Conditions document. When you use our Software, you accept and agree to both the Terms and Conditions and to the Privacy Policy. If you do not agree to be bound to the Privacy Policy, you should stop using the Software immediately. By accessing and using our Software you affirm that you have read the Terms and Conditions and the Privacy Policy and that you understand, agree and acknowledge to all the terms contained in both of them.

Information Collection, Use, and Disclosure

To let us operate the Software effectively and to let you use the Software, including the Valuable Insights analytics, we may have to collect your personally identifiable information (such as, but not limited to, your name, phone number, email address, and address), profile information, log data, and any information which you register on the Software (collectively the “Information”).

Protecting this Information is a top priority for us. We will never sell or rent any Information you shared in the Software. Other than in the limited ways detailed in this Privacy Policy, we will never use or disclose any Information unless you specifically and explicitly requested or approved us to do so.

The information may be used for the following purposes:

• To create your account on our Software and let you log in to your account and use the Software.
• To manage your account, provide you with customer support, and ensure you are receiving quality service.
• To contact you or provide you with information, alerts and suggestions that are related to the service.
• To reach to you, either ourselves or using the appropriate authorities, if we believe that you or any other person may be in danger or may be either the cause or victim of a criminal act.
• To supervise, administer and monitor the service.
• To measure and improve the quality, the effectiveness and the delivery of our services.
• Market the Software services to you.

Opting out of Marketing Communication

You can opt out of receiving email marketing by unsubscribing using the unsubscribe link provided in all our marketing email communications.

Security

While using any Internet-based service carries inherent security risks that cannot be 100% prevented, our systems, infrastructure, encryption technology, operation and processes are all designed, built and maintained with your security and privacy in mind. We apply industry standards and best practices to prevent any unauthorized access, use, and disclosure. We comply with or exceed all applicable federal laws, state laws, and regulations regarding data privacy.

Service Providers

We may employ third party companies and individuals to facilitate our Software, to perform certain tasks which are related to the Software, or to provide audit, legal, operational or other services for us. These tasks include, but not limited to, customer service, technical maintenance, monitoring, email management and communication, database management, reporting and analytics. We will share with them only the minimum necessary information to perform their task for us and only after entering into appropriate confidentiality agreements.

International Transfer

Your information may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction. Regardless of where your data is stored, it will be maintained securely as outlined in this policy. Your consent to our Terms and Conditions followed by your submission of such information represents your agreement to such transfers.

Compliance with Laws and Law Enforcement

We cooperate with government and law enforcement officials to enforce and comply with the law. We may disclose information necessary or appropriate to protect the safety of the public or any person, to respond to claims and legal process (including but not limited to subpoenas), and to prevent or stop activity that may be illegal or dangerous. You should also be aware that Counselors may be obliged to disclose information to law enforcement or other authorities to conform to their professional and legal responsibilities.

General Data Protection Regulation (GDPR) Notice

This section provides additional information about our Privacy Policy relevant to users from the European Union. It is necessary for us to use your personal information:

• To perform our obligations in accordance with any contract that we may have with you.
• It is in our legitimate interest or a third party's legitimate interest to use personal information in such a way to ensure that we provide the Services in the best way that we can.
• It is our legal obligation to use your personal information to comply with any legal obligations imposed upon us.

You can view and edit any personal data that you have provided to us using this Software. Automated processing of your Personal Information is necessary to operate the Software effectively and to provide analytics and related services.

Changes to the Privacy Policy

We may update this privacy statement at our sole discretion. The date of the last revision of this policy appears at the end of this page. We encourage you to periodically review this page for the latest information on our Privacy Policy and practices. Regardless of changes to our Privacy Policy, we will never use the information you submit under our current privacy notice in a new way without first notifying you and giving you the option to opt out.

Contacting us

If you have any questions or concerns about this Privacy Policy or our privacy-related practices, please contact us by clicking the "Contact" link at the settings tab of the Software.